privacy statement

Website privacy policy and at the same time information for those affected in accordance with Article 13 and Article 14 of the EU General Data Protection Regulation

1. General Information

Details of the responsible body

Companies: Hart Keramik AG
Legal representatives: Sebastian Anton Hart (CEO)
Address: Anton-Hart-Straße 1, 95652 Waldsassen (Head office)
Data protection officer contact details: datenschutz@hart-keramik.de (Robert Aumiller)

2. General data processing information

Affected data

Hart Keramik AG is committed to maintaining and protecting the privacy of its customers and business partners. On this website, visitors can share personal data and data that is relevant for communication with Hart Keramik AG. In addition to the direct execution of the respective service, this data is also used to tailor the services offered by Hart Keramik AG. When using your personal data, we comply with the General Data Protection Regulation (DSGVO). The data transmitted by the customer / interested party is collected, processed and used for the purposes mentioned by Hart Keramik AG. The customer / interested party agrees that the data transmitted by him via forms will be stored by Hart Keramik AG and used in compliance with the above. Hart Keramik AG is therefore entitled, if necessary, to pass on the data provided by the customer / interested party in the context of contract initiation and execution to partners associated with Hart Keramik AG who may be used to implement the respective services in Germany and abroad.

Purpose of processing:
– Contract execution
– Answering contact inquiries and communicating with users
– Reach measurement/marketing

Categories of recipients:
– Public bodies in the event of overriding legal provisions
– External service providers or other contractors
– Other external bodies as far as the data subject has given his consent or transmission is permitted due to an overriding interest

Third country transfers:
Processors outside the European Union can also be used as part of the performance of the contract.

Duration of Dante storage:
The duration of the data storage is based on the statutory retention requirements and is usually 10 years.

Disclosure of personal data to third parties here customs:
With regard to the transfer of data to recipients outside our company, it should first be noted that we only transfer necessary personal data in compliance with the applicable data protection regulations. In the course of contract processing, we are required to pass on personal data to third parties, such as the creation of bills of lading and customs export declarations.
The documents are deleted or destroyed after the statutory retention period, usually 10 years.

Handling of personal data here screening:
Our company is subject to the EU regulation on combating terrorism (EC) No. 881/2002 and 2580/2001. We are therefore obliged to carry out a sanctions list screening for all business relationships with the companies. Your data (name, address) will be stored permanently in an electronic database and will not be deleted. Exceptions to this are not possible due to customs regulations.

3. Usage data

When you visit our website, you transmit data to our web server via your internet browser (for technical reasons). The following data is recorded during an ongoing connection for communication between your internet browser and our web server:

– Date and time of the request
– Name of the requested file
– Page from which the file was requested
– Access status (file transferred, file not found, etc.)
– used web browser and operating system used
– full IP address of the requesting computer
– amount of data transferred

For reasons of technical security, in particular to defend against attempted attacks on our web server, we store this data for a short time. It is not possible for us to draw conclusions about individual persons on the basis of this data. The data is also processed anonymously for statistical purposes; a comparison with other databases or a transfer to third parties, even in excerpts, does not take place.

Use of „cookies“ required for website display

This website uses „cookies“ to save the settings required for the website display („cookies“ are data sets that are sent from the web server to the user’s browser and are stored there for later retrieval). No personal data is stored in our „cookies“. You can generally prevent the use of „cookies“ if you prohibit the storage of „cookies“ in your browser.

Contact via the contact form

When contacting us (e.g. via the contact form, email, telephone or via social media), the information provided by the user is used to process and process the contact requests in accordance with Art. 6 Para. 1 lit. b. (within the framework of contractual / pre-contractual relationships), Art. 6 Paragraph 1 lit. f. (other inquiries) DSGVO processed. The user information can be stored in a customer relationship management system (“CRM system”) or a comparable request organization.

We delete the inquiries if they are no longer required. We review the requirement every two years; The statutory archiving obligations also apply.

4. Information on further data processing methods

Specific information on the processing of customer/prospect data

Affected data:
Data communicated for the execution of the contract; Any additional data for processing on the basis of your express consent.

Purpose of processing:
Contract execution; including offers, orders, delivery notes, invoices, documents, samples.

Category of recipients:
Public bodies in the event of overriding legal provisions
Public bodies in the event of overriding legal provisions External service providers or other contractors; e.g. for data processing of hosting, shipping, transport and logistics.

Other external bodies as far as the data subject has given his consent or a transmission is permitted due to an overriding interest; e.g. for credit information, for the electronic dispatch of information.

Third country transfers:
Processors outside the European Union can also be used as part of the performance of the contract.

Duration of data storage:
The duration of the data storage is based on the statutory retention requirements and is usually 10 years.

Specific information on the processing of supplier data

Affected data:
Data communicated for the execution of the contract; Any additional data for processing on the basis of your express consent.

Purpose of processing:
Contract execution; e.g. inquiries, purchasing.

Category of recipients:
Public bodies in the event of overriding legal provisions; including tax office, customs.

External service providers or other contractors; i.a. for data processing and hosting, accounting, payment processing.

Other external bodies as far as the data subject has given his consent has issued or a transmission out of an overriding interest is permissible.

Third country transfers:
Processors outside the European Union can also be used as part of the performance of the contract.

Duration of data storage:
The duration of the data storage is based on the statutory retention requirements and is usually 10 years.

Specific information on processing for the application process

Affected data:
Application details

Purpose of processing:
Implementation of the application process.

Category of recipients:
Öffentliche Stellen bei Vorliegen vorrangiger Rechtsvorschriften.

Public bodies in the event of overriding legal provisions.

External service providers or other contractors; e.g. for data processing of hosting.

Other external bodies as far as the data subject has given his consent or a transmission is permitted due to an overriding interest.

Third country transfers:
Processors outside the European Union can also be used as part of the performance of the contract.

Duration of data storage:
Application data are usually deleted within four months after notification of the decision, unless consent has been given to longer data storage.

Specific information on the processing of employee data

Affected data:
Data communicated for the execution of the contract; Any additional data for processing on the basis of your express consent.

Purpose of processing:
Execution of the contract in the context of the employment relationship.

Category of recipients:
Public bodies in the event of overriding legal provisions; including tax office, social security agency, employers‘ liability insurance association.

External service providers or other contractors; i.a. for data processing and hosting, for payroll accounting, for travel expense accounting, for insurance services, for vehicle use.

Other external bodies as far as the data subject has given his consent has issued or a transmission out of an overriding interest is permissible; e.g. for order acquisition, insurance services.

Third country transfers:
Processors outside the European Union can also be used as part of the performance of the contract.

Duration of data storage:
The duration of the data storage is based on the statutory retention requirements and is usually 10 years.

5. Further information and contacts

In addition, you can assert your claims for information, correction or deletion or for restriction of processing or the exercise of your right to object to processing and the right to data portability at any time. Here you will find the possibility to contact us by email or letter. You also have the right to contact the data protection supervisory authority if you have any complaints.